Leads Report

09 Sep 2026 — 09 Oct 2026 · Both accounts

From

To

Account

Agent

Credits Report →

463

Total leads

90%

Reply rate

12

Missed calls

33

Un-replied WhatsApp/Email

Leads over time

Top communities

By channel

Agent response rate

Agent	Total leads	Reply rate	Missed calls	Un-replied msgs
Essam El Kelany	98	98%	2	0
Zuana Ulubbieva	84	89%	4	5
Fatima Fuad Azeem	75	99%	1	0
Jenelyn Suana Micubo	52	98%	1	0
Misbah Khan	47	60%	0	19
Basir Alam	40	80%	3	5
Mary Reda	33	100%	0	0
Marcela Hooley	15	100%	0	0
Amardeep Singh	14	86%	1	1
Unassigned	3	0%	0	3
HANI AHMADI	2	100%	0	0

Agent-wise leads

Leads with no response (12)

All Missed calls only Un-replied WhatsApp/Email only

Date	Account	Channel	Status	Sender	Phone	Agent	Community
30 Sep, 14:33	Account 1	Call	Sent	—	+971502612391	Zuana Ulubbieva	Al Marjan Island
30 Sep, 14:32	Account 1	Call	Sent	—	+971502612391	Zuana Ulubbieva	Al Marjan Island
29 Sep, 13:07	Account 1	Call	Sent	—	+971552226415	Essam El Kelany	Al Hamra Village
28 Sep, 09:45	Account 1	Call	Sent	—	+971569492731	Fatima Fuad Azeem	Al Hamra Village
26 Sep, 16:05	Account 1	Call	Sent	—	+971505329977	Essam El Kelany	Al Riffa
25 Sep, 07:18	Account 1	Call	Sent	—	+971555522112	Basir Alam	Al Hamra Village
19 Sep, 18:41	Account 1	Call	Sent	—	+971509671108	Zuana Ulubbieva	Al Hamra Village
19 Sep, 14:43	Account 1	Call	Sent	—	+971528901567	Zuana Ulubbieva	Al Hamra Village
16 Sep, 12:55	Account 1	Call	Sent	—	+971504713329	Basir Alam	Mina Al Arab
15 Sep, 10:16	Account 1	Call	Sent	—	+971565023300	Jenelyn Suana Micubo	Al Hamra Village
14 Sep, 14:37	Account 1	Call	Sent	—	+971585053078	Basir Alam	Mina Al Arab
09 Sep, 10:45	Account 1	Call	Sent	—	+971566557793	Amardeep Singh	Mina Al Arab